Privacy Notice & Cookie Policy – updated August 2018

This privacy notice sets out how we, Data Protection 4 Business Limited, a company registered in England and Wales, number 10982621, uses and protects any personal information we collect or generate in relation to you whilst using this site.

As a passionate professional Privacy organisation, we have reviewed and updated our policies, processes, and procedures to comply with the General Data Protection Regulation (EU) 2016 / 679 (“GDPR”) and UK Data Protection Act 2018.

What we collect and the purpose of processing

The types of personal data we collect when you use our site:

  1. Contact Data – when you use our ‘contact us’ form
    a. Name
    b. Email address
    c. Company name

  2. Session cookies – which do not store Personally Identifiable information
    The types of personal data we collect when you become a valued client:

  3. Additional Contact data
    a. Names
    b. Email address
    c. Phone number
    d. Address

Legal basis for processing data

Your consent
When you use our ‘Contact us’ form, you are agreeing to us using your data in order to contact you for the reason specified on the form.
By using our site, without disabling session cookies (using your browser settings) you are agreeing to us using session cookies to gather information.

Performance of Contract
When you become a client, we require certain personal information in order to provide services to you under our contractual agreement.

What we do with the information we gather

  • Contact Data is used to respond to your queries, requests, or questions.
    This data is stored for as long as you may be a client with us and for 18 months thereafter unless we are required to keep the data for legal or regulatory purposes.

  • Cookie Data: We use the information to understand which pages were accessed and how regularly in order to provide you with a better online browsing service. The cookie information we collect is aggregated and anonymised for our internal use and not passed onto any third parties. We only use that information to inform any changes to the website.

  • Client Data: This data is used to perform contracted services to you. This data is stored for as long as you may be a client with us and for seven years thereafter for legal reasons.

Google Analytics

We use Google Analytics in a very limited way and only for a temporary period as a trial. The session cookie data that is collected is used to collect information about how visitors use our site.
The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited. This information is stored for 26 months.

Controlling your personal information

You can choose to delete and block cookies and opt out of being tracked by Google Analytics. More information on this is shown in the Cookies Section below.

Links to other websites

Our site may contain links to other sites of interest. As you probably realise, once you use these links we do not have any control over that external site, so we cannot be responsible for the protection and privacy of any information you provide whilst visiting those sites.

Source of your data and recipients of your data

Your Contact data is provided by you when you complete the ‘Contact Us’ form on our site. The cookie data comes from your use of our site. Client Data is provided by you when you become a client.

We do not allow adverts on our website, hence we do not allow any advertising companies to apply tracking pixels or any cookie type tracking devices.

Automated decision making

No automated decisions are made using any personal information collected using this site.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Transfers outside the EEA

We do not send any Personally Identifiable data collected via our site outside the EEA.

Data Processor agreements

The only third parties who process any data from our website are:

  • Our web hosting company – Big Fish Internet
  • Our Online training platform – eLamb
  • Our email platform – Microsoft Corporation
    We have ensured they have committed to implementing appropriate technical and organisational measures in place to meet their obligations under the Data Protection regulations.

Your rights

You are entitled to ask about the data that is held about you, subject to certain exceptions. This is called a Subject Access Request (SAR). These should be made by email or in writing to our Data Protection Manager at the following addresses:

We will acknowledge receipt within 24 hours and attempt to respond within 5 days. We are confident about our target because we practise the minimisation principle and only capture the bare minimum of data on our clients.

In addition, the Data Protection regulation provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision-making and profiling

If you would like to exercise any of your rights, please email our Data Protection Officer on info@dpo4business.co.uk.

We will make every attempt to ensure you are satisfied with our handling of your data queries or requests. However, you have the right to complain to the Information Commissioners Office (ICO) if you are not satisfied with our handling of your requests about the protection of your data.

Further information about Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue the limited session cookies we use, as soon as you visit our website.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. We do not expect this to affect your use of the site due to the limited type of cookies that we use.

Last updated: August 2018